14jl Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") is issued by 14jl ("the Company," "we," "us," "our"), the operator of the online gaming platform accessible at https://14jl.app (the "Platform"). This Policy applies to all personal data collected, stored, processed, and transferred by 14jl in connection with the registration, operation, and use of the Platform by players and website visitors in the Philippines and internationally.

14jl is committed to protecting the privacy and personal data of all individuals who interact with the Platform in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

By registering an account on the 14jl Platform or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform.

2. Personal Data We Collect

2.1 Registration and Identity Data

• Full legal name as it appears on a government-issued identification document
• Date of birth (collected to verify that you meet the 21+ age requirement)
• Residential address (province/city, e.g., Manila, Quezon City, Cebu City, Davao City)
• Email address and mobile phone number
• Username and encrypted password
• Copies of government-issued ID documents (e.g., Philippine passport, driver's licence, SSS/UMID card) when required for identity verification

2.2 Financial and Payment Data

• GCash account number or Maya (PayMaya) account details linked to your 14jl account
• Bank account details (BPI, BDO, Metrobank, or other supported banks) where applicable
• Transaction records including deposits, withdrawals, and bet history, all denominated in Philippine Peso (PHP)
• Source-of-funds documentation when required under Anti-Money Laundering (AML) regulations

2.3 Technical and Usage Data

• IP address, device type, operating system, and browser type
• Login timestamps, session durations, and geographic location data derived from IP address
• Pages visited, games played, betting patterns, and platform interaction logs
• Cookie identifiers and similar tracking data (see Section 6)

2.4 Communications Data

• Records of live chat conversations, email correspondence, and support ticket history with the 14jl customer support team
• Feedback, survey responses, and promotional communication preferences

3. How We Collect Your Data

14jl collects personal data through the following means:

• Directly from you — when you complete the account registration form, submit identity verification documents, make deposits or withdrawal requests, contact customer support, or participate in promotions.
• Automatically — through cookies, server logs, and analytics tools when you browse or use the Platform. This includes IP address logging, session tracking, and game interaction data.
• From third-party payment providers — GCash, Maya, and supported bank payment gateways may share transaction confirmation data with 14jl to verify deposits and facilitate withdrawals.
• From identity verification services — where 14jl uses third-party electronic verification tools to confirm your identity, age, or address against government databases or document authentication services.

4. Purposes and Legal Basis for Processing

14jl processes your personal data for the following purposes and on the following legal bases under the Data Privacy Act of 2012:

• Account creation and management — necessary for the performance of the contract between you and 14jl.
• Identity and age verification (21+ compliance) — compliance with PAGCOR regulations and our legal obligations.
• Payment processing and fraud prevention — necessary for the performance of the contract and compliance with AML obligations under the Anti-Money Laundering Act (AMLA) of the Philippines.
• Customer support — legitimate interest in resolving player issues and improving service quality.
• Responsible gaming monitoring — legitimate interest and legal obligation to identify at-risk players and uphold responsible gaming standards.
• Marketing and promotional communications — with your explicit consent, where you have opted in to receive promotional emails or SMS messages from 14jl.
• Platform improvement and analytics — legitimate interest in understanding platform usage to improve the 14jl player experience.
• Legal and regulatory compliance — compliance with applicable Philippine laws, court orders, and regulatory directives.

5. Disclosure of Personal Data

14jl does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors and financial institutions — GCash, Maya, BPI, BDO, Metrobank, InstaPay, and other payment providers, to process transactions.
• Identity verification providers — third-party electronic Know-Your-Customer (KYC) and document authentication services.
• Game software providers — licensed game studios (e.g., Pragmatic Play, Evolution Gaming) who may receive anonymised or pseudonymised gameplay data for platform integration and audit purposes.
• Regulatory and law enforcement authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where required by law.
• IT infrastructure and hosting providers — cloud and server infrastructure providers operating under binding data processing agreements with 14jl.
• Professional advisers — lawyers, auditors, and compliance consultants, bound by professional confidentiality obligations.

Any third parties with whom 14jl shares personal data are contractually required to process such data only for the specified purpose and to maintain appropriate security measures consistent with applicable Philippine data protection law.

6. Cookies and Tracking Technologies

The 14jl Platform uses cookies and similar tracking technologies to deliver, maintain, and improve the platform experience. The categories of cookies used are as follows:

• Essential cookies — required for the Platform to function. These include session authentication cookies that keep you logged in during your 14jl session. These cannot be disabled without affecting platform functionality.
• Performance cookies — collect anonymised data on how visitors use the Platform (e.g., most visited game categories, page load times) to help us improve performance.
• Functional cookies — remember your preferences such as language settings, preferred game lobby view, and responsible gaming limit settings.
• Analytics cookies — used by analytics tools to understand aggregate usage patterns. Data collected is anonymised and not linked to individual player identities.

You may control cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in to and use the 14jl Platform.

7. Data Retention

14jl retains personal data for the following periods, after which data is securely deleted or anonymised:

• Account and identity data — for the duration of your active 14jl account plus five (5) years following account closure, in compliance with Philippine AML record-keeping requirements.
• Transaction and betting records — five (5) years from the date of each transaction, as required under the Anti-Money Laundering Act.
• Customer support records — three (3) years from the date of the last interaction.
• Marketing consent records — retained until you withdraw consent, plus an additional period of two (2) years to evidence the consent given.
• Technical and session logs — ninety (90) days from collection, unless required to be retained longer for active fraud investigation or legal proceedings.

8. Data Security

14jl implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data in transit between your browser or device and 14jl servers
• Encryption of sensitive data fields (including passwords and payment credentials) at rest using industry-standard encryption algorithms
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Regular security assessments and penetration testing of the Platform infrastructure
• Two-factor authentication options for player accounts
• Incident response procedures for data breach detection, containment, and notification

While 14jl takes all reasonable steps to protect your personal data, no data transmission over the internet or data storage system is guaranteed to be 100% secure. Players are also responsible for maintaining the security of their own 14jl login credentials.

9. Your Rights Under the Data Privacy Act

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 14jl:

To exercise any of the above rights, please contact 14jl's Data Protection Officer at [email protected] with the subject line "Data Privacy Request." Please include sufficient information to verify your identity before we can act on your request.

10. Children's Privacy

The 14jl Platform is strictly intended for individuals aged 21 years and above in accordance with PAGCOR regulations governing online casino gaming in the Philippines. 14jl does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data, and take appropriate action in accordance with our age verification and responsible gaming procedures.

If you believe that a minor has registered a 14jl account, please notify us immediately at [email protected].

11. Changes to This Privacy Policy

14jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the 14jl Platform. Material changes will be communicated to registered players via the email address on file and/or through a prominent notice on the Platform no less than seven (7) days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

The current version of this Privacy Policy, with its effective date and last-updated date, will always be available at https://14jl.app/privacy-policy.

12. How to Contact Us

For any queries, concerns, or requests related to this Privacy Policy or the personal data 14jl holds about you, please contact us through the following channels:

• Data Protection Officer: [email protected] (Subject: "Data Privacy Request")
• Live Chat: Available 24/7 through the 14jl Platform dashboard

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy concern.

This Privacy Policy was last reviewed and updated on 1 June 2026. © 2026 14jl. All rights reserved.